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About Us

Table of Contents

 

Who We Are

At Zigpac, we empower small and medium businesses worldwide to efficiently and flexibly achieve their custom printing, gift packaging, and promotional product needs. We offer factory-direct pricing, high-quality products, rapid feedback, and extremely low minimum order quantities—even in some cases with no minimum at all—ensuring you receive reliable, timely, and professional assistance for every custom project, including promotional products that help elevate your brand. Our core values—client success, product innovation and quality, and flexibility—are at the heart of everything we do, ensuring that small and medium businesses can confidently achieve their custom printing, gift packaging, and promotional product goals with efficiency and support.

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Core Values

Client Success (Icon: Handshake or Partnership Symbol): We are dedicated to helping our clients thrive. Through flexible solutions and personalized support, we work hand in hand to ensure your brand's success in the market.

Product Innovation and Quality (Icon: Gear or Lightbulb): We combine high-quality materials with innovative production techniques, ensuring each product stands out with unmatched durability and visual appeal. Our continuous innovation drives quality forward.

Flexibility (Icon: Variable Arrows or Multiple Options Symbol): Whether it's a small batch or a complex custom order, our factory-direct pricing, low minimums, and responsive service make Zigpac the ideal partner. We provide flexible options for every business size and need.

Our vision is to empower small and medium enterprises (SMEs) globally by continuing to innovate, expanding our product offerings, and delivering factory-direct pricing with flexible service options—ensuring clients enjoy professional assistance, rapid responses, and competitive low minimum order quantities.

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Addressing Customer Needs

At Zigpac, we understand the unique challenges our clients face and are committed to helping them succeed. We don't just provide products—we care deeply about your success. Our approach focuses on proactive support, ensuring our solutions go beyond addressing immediate needs to genuinely help your business grow:

  • Quality Assurance: Rigorous quality control from sample to final product ensures accuracy, durability, and precision.
  • Customization Flexibility: Our design team delivers tailored solutions, ensuring each product meets your unique promotional needs.
  • Environmental Compliance: Certified sustainable materials ensure that environmental goals are met without added costs.
  • Affordable Solutions: Our tiered solutions and bulk options ensure clients receive quality products within their budget.
  • Reliable Delivery: Streamlined production ensures timely delivery for all orders.
  • Responsive Support: Prompt customer service ensures client satisfaction at every step.

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Our Story

After graduating from Zhejiang University of Finance and Economics in 2008, I gained valuable experience working in foreign trade and manufacturing, while learning from my father's expertise in the printing and packaging industry. In 2014, I founded Zigpac with the vision of making custom printing and packaging accessible for small and medium businesses. We started in China's most resourceful region for printing and packaging, which allowed us to leverage local supply chains to diversify our offerings and quickly adapt to complex customer needs.

Starting on Alibaba, where we have proudly operated a store for over 10 years, we gradually expanded our presence across Google, social media, and short video platforms to reach and support our clients globally. Our journey has not been without challenges, but our determination to provide affordable, high-quality products while continuously improving our capabilities has remained steadfast. Today, we produce most of our products in-house while collaborating with specialized factories for certain items. This flexibility enables us to meet a wide range of customer needs with efficiency and precision.

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Our Product Range

Our mission is clear: to empower your business with high-quality, customizable printing and packaging solutions that combine affordability, flexibility, and style. At Zigpac, we pride ourselves on offering a diverse range of products tailored to help your brand stand out in the market.

Our extensive product line includes custom stickers, magnets, keychains, badges, buttons, pins, cards, metal signs, notebooks, tote bags, mouse pads, coasters, mugs, tumblers, door mats, poker chips, and canvas prints, alongside versatile packaging solutions like paper bags, mailing bags, stand-up pouches, and gift boxes. We also specialize in custom apparel, offering items such as T-shirts, hoodies, hats, and polo shirts, ensuring your promotional needs are met from every angle.

In addition to custom printing, we provide wholesale promotional gifts and festive decorations for occasions like Christmas, Halloween, Easter, Independence Day, Valentine’s Day, weddings, birthdays, graduation parties, and Oktoberfest. Our products are carefully designed to be eco-friendly, durable, and cost-effective, catering to various industries such as healthcare, food and beverages, cosmetics, electronics, construction materials, home appliances, machinery, toys, daily goods, and apparel.

We invite you to explore our wide selection of customizable solutions, all rigorously tested and trusted by businesses worldwide. With Zigpac, you can find everything you need in one place to bring your ideas to life and make a lasting impression.

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Our Process

At Zigpac, we believe transparency and efficiency are key to a successful partnership. Here’s how our order and customization process works, step by step:

  1. Consultation and Requirements Gathering: We begin by understanding your unique needs. Whether it's a specific design idea or a unique packaging requirement, our expert consultants are available to help refine your vision.
  2. Quotation and Sample Approval: Based on your requirements, we provide a tailored quotation. Complimentary samples are available for most of our items, ensuring that you are confident in your choices before proceeding.
  3. Design and Customization: Our design team works closely with you to create the perfect artwork. We provide digital proofs and make any necessary adjustments until you're completely satisfied.
  4. Production: Once the design is finalized, our advanced machinery and skilled craftsmen take over, ensuring every product meets our high standards for quality and consistency.
  5. Quality Assurance: Each product undergoes rigorous quality checks to guarantee that it aligns with your expectations. We pay close attention to color accuracy, material durability, and overall precision.
  6. Packaging and Shipping: After production, the items are carefully packaged and prepared for shipment. We ensure on-time delivery, even for urgent orders, aligning with your promotional or operational timelines.
  7. After-Sales Support: Our service doesn’t end at delivery. We provide ongoing support to address any questions or issues, ensuring your complete satisfaction.

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Taking the Next Step

Ready to elevate your packaging and promotional efforts? At Zigpac, we're here to provide the best solutions to meet your unique needs—affordably and sustainably. Contact us today to learn how we can help your business make a lasting impression.

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Customer Success Stories

Don't just take our word for it—here are some of our customer success stories that highlight how Zigpac's custom printing and packaging solutions have helped businesses shine:

  • Customer A: "Zigpac's commitment to quality and flexibility allowed us to create unique packaging that truly represented our brand. Their support throughout the process was exceptional! Facing a tight deadline, their team's responsiveness and attention to detail made all the difference."
  • Customer B: "We were amazed by the flexibility and cost-effectiveness of Zigpac's solutions. They helped us create unique custom packaging for our product line, which not only improved the aesthetics but also helped streamline our supply chain."

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Sustainability Commitment

At Zigpac, sustainability is at the core of everything we do. Our packaging materials are biodegradable, recyclable, and sustainably sourced to reduce environmental impact. We collaborate closely with suppliers to improve our supply chain, reduce our carbon footprint, and make eco-friendly packaging accessible for all.

We adhere to certifications that reflect our commitment to quality, safety, and environmental responsibility:

  • FSC (Forest Stewardship Council): Ensures responsible sourcing of materials.
  • GRS (Global Recycle Standard): Verifies compliance with recycling standards.
  • ISO Certification: Confirms quality and environmental standards.
  • RoHS & REACH: Ensures compliance with chemical safety standards.
  • EPR (Extended Producer Responsibility): Ensures compliance with waste and recycling standards.

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